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Commonly asked questions
Can you help with any content?
Yes, we can assist with any content, from corporate to academic and personal texts. Our team members are proficient at creating reports, short compositions, case studies, term papers, coursework, surveys and over 20 other content types. We can also proofread, edit and paraphrase any content. Please refer to the order page for a comprehensive list of available content types and services.
Is your service confidential?
Your privacy is our top priority. As a DMCA-compliant service, we treat your personally identifiable information and order data with the utmost secrecy and confidentiality. We do not share your personal information with third parties and offer fully anonymous direct communication with experts and the support team. To ensure this, we enter every customer into our system under a unique ID, not a real name, as other companies do.
How fast can you assist me?
With over ten years of professional experience, we can produce a high-quality one-pager in just three hours. However, some tasks (e.g., requiring a more significant contribution or more profound research) might take our experts longer to complete. To find out the shortest possible time for your specific type of work, please contact us any time of the day or night, 24/7.
Do you guarantee AI-free content?
Yes, with OzEssay by your side, you can be confident that your content will never be flagged by any checker. Our experts craft every paper from the blank page and check final drafts with specialized software to ensure no ChatGPT or similar tools were used in the creative process.
Upon request, we can provide an in-depth report with the precise AI probability score.
Do you guarantee the absence of plagiarism?
Absolutely! We don't tolerate plagiarism as much as generated content, so every final draft undergoes a thorough review for originality and citation accuracy by a dedicated Quality Assurance Manager. On-demand plagiarism reports are also available.
Do you provide any revisions?
Yes, we do. We offer 14 days of unlimited revisions to papers up to 20 pages long and 30 days – for those exceeding 20 pages. All revisions are free and can be requested through the live chat or Customer Area. For more information on revision policies, please contact our 24/7 Customer Support Team.
What if I'm not satisfied with the result?
We always do our best to produce work that meets customer expectations, and dissatisfaction is rare. However, should it happen, we guarantee to return your money to the bank card you used to pay for our services—no strings attached!